Please follow the steps below:
1. Go here: https://www.zaxaa.com/login
Click "Forgot Your Password".
A confirmation link will be resent to your email.
2. Check your inbox for the email and click the confirmation link. If, after 10 minutes, you can't find it in your inbox, please also check your spam/bulk folder.
3. You will be taken to Zaxaa login page again. Click "Forgot Your Password" link again to reset your password.